Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
Executive Interview : Is It Worthwhile Entering The Top Ranking Performers Awards?
You have until January 17th, 2016 to enter this year's Top Ranking Performers Awards, so time is running short. If you're still sitting on the fence as to whether or not you should enter, please read the following answers given by some of our past top Ranking Performers Award winners.
"Don't hesitate to jump into these awards/events; it's a sure fire way to gain best practices, excellent experience and exposure, and with a little time investment you'll be better for it."
|- Cassidy Klundt, Site Director, Sitel US, United States|
"I would say that attendance is essential for companies that are looking to improve their customer's experience. The best practices shared at this conference are priceless."
|- Vera Austin, Director, MassMutual, United States|
"It is a great opportunity to learn with others players, to share knowledge and ideas with other players and to be recognized."
|- Elisangela Rosario Santos, Customer Service Manager, Oi, Brazil|
"The ContactCenterWorld Competition event is not just average, but it’s the competition that we always await every year. There are many reasons as to why our company always participates such us :
|- Herny Novianti, Customer Service Profesional, PT Bank Central Asia Tbk, Indonesia|
"Every second of the conference is worth it. I highly recommend anyone in the call center industry to enter the award process & attend the conference. There are best practices being shared for all aspects of a call center."
|- Fidel Calcagno Rodriguez, Reporting Analyst, Blue Cross Blue Shield of Rhode Island, United States|
"The level and credibility of the award entrants is really high and there is a great amount that you can take home and implement."
|- Sean Coomer, Workforce Management Manager, Multichoice South Africa, South Africa|
"If you miss it, you really miss added value."
|- Ricardo Fernandes, Chief Business Development Officer, Teleperformance Portugal, Portugal|
"There are lots of companies from different industries and markets. It is not only an award, it is also an opportunity for benchmarking or experience exchange. Additionally, you have the opportunity to prove that you're the best of the best."
|- Vildan Cal Özel, Operations Director, Global Bilgi, Turkey|
"These awards are the epitome of best in class. You are surrounded daily by the best in the industry that are more than willing to share their experiences, knowledge and advice."
|- Anthony Andrade, Sr. Manager, Training Program Development, IGT, United States|
ContactCenterWorld.com is the Global Association for Contact Center and Customer Engagement Best Practices and is the largest networking group for contact center industry professionals with over 145,000 professional members. Founded in 1999, ContactCenterWorld.com helps members improve service, performance, reduce costs, enhance sales and employee engagement.
About the Top Ranking Performer Awards
The annual Top Ranking Performer Awards was established in 2006 and is regarded by some as the Olympics of the contact center world as companies from all around the world compete for these prestigious awards and recognition. The 2016 awards are open already – details at www.ContactCenterWorld.com/worldawards
About the Top Ranking Performers Conferences
The annual Top Ranking Performer Conference was co-established in 2006 to run alongside the Top Ranking Performer Awards and is the most recommended industry conference in the contact center World. Delegates from all over the world attend and hear best practices shared by those who run centers. 4 events are run annually – one in Asia Pacific, one in Europe and 2 in North America – details at www.ContactCenterWorld.com/conferences
Today's Tip of the Day - Minimize Change
Published: Friday, January 15, 2016