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How do you stay motivated to work from home day in day out and not see your colleagues in person?
I keep myself updated with emails from my colleagues and continue to communicate via conference call, Whatsapp and Emails as well. If for further discussion, we plan to utilize the digital channels such as Zoom. Besides that, I listen to Saxophone music via Youtube just to get myself relaxed and calm during these trying times.
Many of us have been asked to isolate ourselves from others i.e. stay at home for some time - have you started any new hobbies or interests? if so, can you share some ideas on what you now do to keep yourself occupied during these challenging times?
My hobbies during these testing times range from reading in-depth articles on customer experience, contact center to novels on mystery crimes plus writing blog posts on a weekly basis.
For managers who have teams working from home - what do you do to stay in touch and make sure your staff are motivated and happy with the change in working environment?
Provide ideas and feedback through Email and Whatsapp Group.
When we worked in offices / centers many of us participated in social activities and had some company perks (maybe free lunch etc) - what is your company doing to make up for these face to face social activities and other perks we now lost by working at home?
I am given the flexibility to work from home.
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About Accordia Solution:
Accordia Solution is a developer of Contact Center Solutions specifically targeted at the micro, small and medium operations. Our flagship product, the, Accordia Customer Interaction Suites (CIS) of solutions, offers comprehensive functionality that helps organizations of any size across the industry worldwide take advantage of technologies, strategies and processes adopted by larger organizations. We strive to assist and enable organizations to compete on an equal footing in the industry by streamlining their customer interaction strategies.
Published: Tuesday, April 14, 2020
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eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.
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