Executive Interview : What Are The Rewards For Entering The Top Ranking Performers Awards?
Industry awards are sought out by many but we at ContactCenterWorld.com feel we have the most prestigious, fair, illustrious and highly coveted awards in the contact center industry. Our Top Ranking Performers Awards program takes you on a worthwhile journey from start to finish that is fulfilling, introspective and based solely on your best practices, so we asked - Is It Worth It?
|"Yes, our company is very selective in choosing the people who have ability to join and participate in this competition. This event is very prestigious and can build our company image. Our company and management has qualifications to choose and finally decide to send our people to compete such as : < br > < br > a. The performance of each person from our company < br > < br > b. The ability to speak in English < br > < br > c. Personal confidence, attitude etc < br > < br > Besides that our management made every preparation for the participants to give the best presentation and earn their best result." < br > < br > - Herny Novianti, Customer Service Profesional, PT. Bank Central Asia, Tbk, Indonesia|
|"The company could justify my participation with our results in the last year or event, and from our meetings after the event where we have shared the best practice." < br > < br > - Elisangela Rosario Santos, Customer Service Manager, Oi (telecommunications), Brazil|
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|"The justification comes through our ability to contribute and extract value from being actively involved in a Global Contact Center Community." < br > < br > - Sean Coomer, Workforce Management Manager, Multichoice SA, South Africa|
|"Yes, our company is very selective in choosing the people who have ability to join and participate in this competition. This event is very prestigious and can build our company image. Our company and management has qualifications to choose and finally decide to send our people to compete such as : < br > < br > a. The performance of each people from our company < br > < br > b. The ability to speak in English < br > < br > c. Personal confidence, attitude etc < br > < br > Besides that our management team made every preparation for the participants to give the best presentation and earn their best result." < br > < br > - Bambang Suryadi, Sales Manager, PT. Bank Central Asia, Tbk, Indonesia|
|"SITEL understands its competitive advantage in the market place hands down, but also recognizes that without best practice sharing and a constant desire to evolve and find betters ways to do business we wouldn't be the company that we are today. It's a "no-brainer" for SITEL to have invested in my trip to this event." < br > < br > - Cassidy Klundt, Site Director, Sitel US, United States|
|"At Teleperformance we are absolutely convinced this event provides a strategic competitive advantage in terms of marketing positioning, knowledge growth, and business networking." < br > < br > - Ricardo Fernandes, Chief Business Development Officer, Teleperformance Portugal, Portugal|
|"My company has been involved in the Contact Center World conferences for a couple years now. The best practices learned from the conferences helps the company identify gaps in our processes and we quickly develop ways of process improvement by participating." < br > < br > - Fidel Calcagno Rodriguez, Workforce Manager, IGT USA, United States|
|"This is not a personal involvement, it is actually the decision of company upper management. We know the importance of this award and every year, the projects that will be the candidates for this award is being selected by company management." < br > < br > - Vildan Cal Özel, Operations Director, Turkcell Global Bilgi, Turkey|
|"My company uses winning at ContactCenterWorld as a means of showing customer satisfaction to potential new clients and existing ones." < br > < br > - Vera Austin, Director, MassMutual, United States|
|"Participating in this has provided my company an elevated level as far as image is concerned. To be honored as a Gold Medal Winner in this category allows us to demonstrate to our customers that we take training & customer service very seriously. We are able to provide this information to our perspective customers in proposals as well." < br > < br > - Anthony Andrade, Sr. Manager, Training Program Development, IGT USA, United States|
Today's Tip of the Day - Do Your Agents Have All The Right Tools?
Published: Sunday, January 10, 2016
Recognized as a worldwide provider of IP-based communications services to businesses, AT&T is also a provider of wireless, high speed Internet access, Wi-Fi, local and long distance voice, and directo...
Telstra Incorporated is a global provider of advanced communications services to multinational corporations.
Colt Group S.A. (trading as Colt Technology Services, formerly COLT Telecom Group S.A.) is a multinational telecommunications, IT managed services and data centre services company headquartered in Lon...
|Turkcell Global Bilgi|
Turkcell Global Bilgi was established as a Turkcell Group company in 1999. It provides services from a total of 18 locations, 14 in Turkey, 4 in Ukraine with over 12.000 employees with a seat capacity...