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News : 14 Call Centre Staffers Held for Cheating over 100 People

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New Delhi, India, March, 2019 -- The Cyber Crime Unit of Special Cell has busted a cheating racket running in the garb of a call centre and arrested 14 racketeers including the mastermind. Police said that the accused persons have cheated hundreds of people all over US and Canada by tele-calling on the pretext of providing tech support.

As many as 259 Computers have been seized from the possession of accused persons. ISP of internet service is being ascertained. Deputy Commissioner of Police (Special Cell) Anyesh Roy said that a US national filed a complaint with the Cyber crime unit that he had been cheated by a group of persons on the pretext of providing tech support while he was looking online for services to fix his software problems.

On this complaint manual and technical enquiry was conducted and a spot in Kirti Nagar was identified, after which a team under close supervision of ACP Aditya Gautam led by InspectorSajjan Singh was constituted and a raid was conducted in Kirti Nagar area and accused persons were successfully apprehended on the intervening night of 26th, 27th March-2018.

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Posted by Veronica Silva Cusi, news correspondent
Source: http://www.millenniumpost.in


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Company LogoContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
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