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News : 143 Jobs Impacted by Alorica Closing Green Bay Call Center

#contactcenterworld, @OfficialAlorica

Green Bay, WI, USA, Dec 10, 2019 - Alorica is closing its call center in downtown Green Bay in a move that will impact 143 jobs.

The Alorica call center is located at 301 N Adam St in the Baylake City Center building.

Alorica released this statement to Action 2 News:

"As we continue to stay on top of market trends and evolve with our clients’ business needs, we sadly must make changes that sometimes impact our people. We thank each of our departing colleagues for their contributions and we are committed to treating them with respect, as we do all our employees, during this transition."

In 2017, Action 2 News reported on Alorica expanding its workforce in Green Bay and creating 100 new jobs.

Alorica is based in California and has call centers across the globe.

#contactcenterworld, @OfficialAlorica


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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.wbay.com


About Alorica:
Company LogoAt Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
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Today's Tip of the Day - Allow Enough Space For Data

Read today's tip or listen to it on podcast.

Published: Thursday, December 12, 2019

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2021 Buyers Guide Visual Communications

 
1.) 
SJS Solutions

Optymyse
Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people. Using a scientifically supported formula, Optymyse delivers stunning visuals which unlock the full potential of your contact centre whilst protecting the mental wellbeing of all of your employees.

2.) 
TeamViewer

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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