News : 155 Melbourne Call Centre Workers Set to Lose their Jobs
Melbourne, Australia, April 24, 2019 -- Teleperformance Australia has proposed the closure of its Burwood call centre.
155 positions are expected to be made redundant, 149 of which are full time.
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Red Hot Tipster Ron alerted Neil Mitchell to the closure this morning.
The call center is expected to close on May 31, but some employees will likely be made redundant at the end of April, while a small number may not be made redundant until the end of June.
A consultation period is underway, and a final decision on the fate of the call centre will be made later this week.
The Burwood call centre was opened in 2016, at which time Teleperformance was looking to expand their operations in Melbourne.
Posted by Veronica Silva Cusi, news correspondent
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Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Friday, April 26, 2019