News : 1818 to Close Directory Call Centre in Biel
Biel, Switzerland, May 13, 2015 -- Due to the decline in demand for telephone directory services, the 1818 directory will stop its operations at the call centre in Biel, NZZ.ch reports.
A total 66 employees are said to be affected by the closing. Calls from Switzerland and Austria will be answered from Morocco in future. 1818 is a subsidiary of the US company KGB.
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Posted by Veronica Silva Cusi, news correspondent
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