New Delhi, India, Feb 17, 2022 -- The government has launched a new helpline number 1930 to report incidents of cyber fraud and also track down the fraudsters conspiring to appropriate your money by illegal means. If you become a victim of cyber crime/fraud, the victim may dial 1930 immediately and report the crime. After providing the primary details of the financial transaction, a mechanism will be initiated to rescue the stolen money to wherever it landed. Following this, the police will take action.
Govt took the decision to phase out the old number with four-digits to facilitate easy reporting of cyber crime. With the help of Department of Telecommunication (DoT), the Union Ministry of Home Affairs will replace the existing number 155260 with 1930 in a phased manner.
"Online harassment or cyber financial fraud should be immediately reported on 1930 for swift action," said police commission Rakesh Asthana.
"After the digital alert is sounded, a token will be generated and the beneficiary bank, wallet, or merchant will be alerted to trace and freeze the defrauded amount. The stopped-flow will then be reported back to the platform. In case the money has been transferred to another financial intermediary, the process will keep repeating till the amount is put on hold," said Asthana.
....NOTE - content continues below this message
INVITATIONWe invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!
>>>>> FIND OUT MORE: HERE
How helpline number works, how fraudsters will be tracked?
The victim would be notified with an SMS including the reference number of the complaints and a link to the website on which the victim will be required to register a complaint within 24 hours.
"Once a formal complaint is received on the national cybercrime portal, police proceedings will follow to retrieve and revert the money into the victim’s account and trace the fraudster," said DCP (Special Cell) KPS Malhotra.
If no formal complaint is registered on the national cybercrime portal, the frozen funds would be released by the intermediary concerned to be transferred on the instruction of the beneficiary.
Reportedly, Union Home Mminister Amit Shah has asked to give top priority to this initiative that can rescue victims of cybercrime from the hassle of running around with their complaints and waiting for months to get their stolen money back and criminals tracked.
Notably, the 1930 helpline is significant owing to the time factor. The chances of tracking the siphoned-off money and stopping its transfer are the primary focus within the first few hours. Precious time is lost with victims lodging complaints at police stations.
"This initiative will help in real-time incident reporting, transmission, escalation, estoppels and resolution with the singular objective to prevent the defrauded money from exiting the financial ecosystem and ending up in the hands of the fraudster, either in hard cash or as goods purchased over e-commerce sites," said Malhotra.
Posted by Veronica Silva Cusi, news correspondent
Published: Friday, February 18, 2022
|1.)||Cloud IT Services GmbH|
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.
You can see the full list of features here:
Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.
|3.)||Connectica Solutions, LLC|
PBX On The Cloud
We provide complete Cloud-based PBX/Phone Systems, including predictive and progressive dialers, phone lines in more than 75 countries and low cost international rates.
We specialize in the US and Latin American market.
AI Powered Contact Center Provider, AI Chat & Voicebot, Enterprise Telephony
Take advantage of the latest customer service innovations with Contact Center, Virtual Assistant, and Interactive Voice solutions for accessible, 24×7 services across multiple channels.
|5.)||Layer One Technologies|
Layer One Technologies provides information and communication technology (ICT) services to businesses in the greater Charlotte area. Whatever your cabling needs, we have you covered.
Stay in contact quickly and easily with your international offices through Megacall.
Megacall will fulfill all your telecommunication requirements and on top of that go the extra mile and surprise you with new possibilities for your business, speed to action your requests and keeping within your budget.
📞 Virtual Switchboard
🔌 SIP trunk
🔢 Virtual number
📠 Call Center Solutions
Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.
netsapiens allows you to control your margins in order to improve your ROI. As a provider of a facilities-based solution, you are able to personally choose your origination, termination, hardware costs, etc. to fit your budget. We also allow you to strategically price your product for a maximum return on your investment by charging on a conc...
Build a strong business presence and improve customer relationships!
Offer custom-tailored solutions throughout your sales cycles and customer interactions and assess service levels and control corporate goal achievement through reports and statistics.
Obtain detailed reports based on relevant activity in your contact center, access our quality module to assess calls and performance, apply surveys, develop scripts, record conversations, and more!
Schedule a live demo or request a quote today!
Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.
Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
|11.)||The Phone Number Testing Company|
Phone Number Testing and Validation
Bulk testing and validation of UK Landline and mobile numbers, with a growing list of other coutries where we can test.
If you own a large customer or business prospect sales database, our service helps you to quickly and accurately cleanse all the dead records, by identifying all the dead phone numbers.
We offer a free no obligation test trial