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News : 200 Jobs Go as Home Improvement Firm Goes Bust

#contactcenterworld

Norwich, England, Oct, 2019 -- Glazing business Zenith Home Improvements has ceased trading.

Staff were told the business had been seeking a new buyer, but bosses had been unsuccessful.

A member of staff, who wished to remain anonymous, said 150 to 200 people have been made redundant across the East of England.

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The jobs have been lost in a call centre operations site in Norwich, as well as in sales.

According to the company's LinkedIn profile, its site in Norwich is on the Abbey Farm Commercial Park in Horsham St Faith.

BBC Watchdog launched an investigation into Zenith Home Improvements in June.

According to the BBC, Zenith Home Improvements is owned by parent company the Kairos Group.

The Kairos Group has been approached for comment.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.edp24.co.uk


Today's Tip of the Day - Printing Telephone & Fax Numbers

Read today's tip or listen to it on podcast.

Published: Monday, October 7, 2019

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2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.
 

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