News : 2016 Industry Champions Announced
2016 Industry Champions Announced
Las Vegas, NV USA. Nov 11th 2016. At an amazing awards gala and dinner to celebrate the best in the contact center world, Raj Wadhwani, President of ContactCenterWorld.com announced the 2016 Industry Champions Awards for individuals and companies who have helped shape the industry in the last year
The awards, an annual program from ContactCenterWorld.com – the Global Association for Contact Center Best Practices & Networking
The 2016 Individual Award winners are (for each country):
Bangladesh: Mahmud Alam
Indonesia: Nathalya Wani Sabu
Japan: Hideki Inada
Kuwait: Cobus Crous
Malaysia: Saravanan Belusami
Myanmar: Philip Joseph
Nigeria: Abiodun Adeoye
Poland: Rafal Jarosz
Singapore: Angie Tay
South Africa: Marlon Samson
Turkey: Tulay Dogrular
USA: Sandy Morrison
The 2016 Company Award winners are (for each country):
Australia: Contact Centre Central
Bangladesh: Genex Infosys
Canada: Upstream Works
El Salvador: Telus International
Indonesia: Bank Central Asia
Kenya: Horizon Contact Centers
Myanmar: Blue Ocean Operating Management
Nigeria: Consol Limited
Pakistan: Premier BPO
Qatar: BPO Plus
Saudi Arabia: STC
South Africa: Merchants
UK: Welsh Contact Centre Forum
USA: Arise Virtual Solutions
Representatives from many of the winning companies and also many individual winners were on hand to pick up their award at the 2016 Best in the World Gala Dinner.
The Industry Champion Awards are part of a series of world-class industry awards from ContactCenterWorld.com – the global association for contact center and customer engagement.
The series includes the Top Ranking Performer Awards which awards are already open for 2017 - find out more at www.ContactCenterWorld.com/worldawards (last date to register is 30th November 2016 and all applications must be completed by 31st December 2016)
Today's Tip of the Day - Do You Divert Calls Between Offices?
About Raj Wadhwani:
After leaving Kings College in London with a degree in Physics, Raj Wadhwani, President of ContactCenterWorld.com, spent his early years in a sales & marketing role with market leaders such as Unilever & Lafarge. In 1996 he set up his own call center consultancy & training company. Over the next 3 years his company won awards for customer care, he trained hundreds of managers from major corporations on how to manage their call centers and advised corporations on strategy & performance management. In 1999 he set up CallCenterWorld.com and changed the name to ContactCenterWorld.com in 2001
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Tuesday, November 15, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Wipro BPO Solution Ltd.|
Wipro Technologies is the global IT services business of Wipro Limited. Wipro delivers technology solutions to 18 countries, across four continents.
TeleTech is a geographically diverse global providers of technology-enabled business process outsourcing solutions. TeleTech and its subsidiaries have a 28-year history of designing, implementing, and...
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Ma...