News : 24-7 Intouch Announces Expansion to Jamaica
Winnipeg, Manitoba, Canada, June 20, 2016 -- 24-7 Intouch, a global provider in contact center solutions, announced it will continue its global scale growth with expansion into Jamaica.
This will be the 13th contact center facility for the company, who currently operates in the United States, Canada, Guatemala, India and the Philippines.
The newly renovated facility is located in Montego Bay. It will also emulate the corporate culture, client branding and unique design elements of 24-7 Intouch’s current sites.
"We are very excited to be able to continue to grow with our current and prospective clients by expanding into Jamaica," said Greg Fettes, President & CEO of 24-7 Intouch. "It is an established contact center market, and we are looking forward to bringing our innovative solutions to the area."
In February, the company announced plans for expansion into Asia with a brand new facility in the Philippines.
The Jamaica facility is set to open in June, 2016.
Posted by Veronica Silva Cusi, news correspondent
Source: 24-7 Intouch
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About 24-7 Intouch:
24-7 Intouch is an award-winning Global Contact Center Outsourcer that delivers innovative and value-driven customer service solutions across all industries via an omnichannel approach that includes voice, social media management, live chat, email, fraud, UAT, self service, and back office administration. Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care method allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 16 years of experience, the 24-7 Intouch team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience.
Published: Wednesday, June 22, 2016