San Jose, CA, USA, May, 2021 -- 7.ai, Inc., a provider in conversational AI for both voice and digital customer engagement, announced several major enhancements to 7.ai Engagement Cloud, an integrated suite of conversational AI services designed to power both voice and digital interactions. With the April 2021 release, 7.ai has extended its Omnichannel customer experience solutions with new applications, features, tools, and integrations designed to make it even easier to build and deploy customer experience solutions.
"Since the initial release of 7.ai Engagement Cloud, companies have accelerated their digital transformation initiatives," said Lisa Matherly, Vice President of Marketing for 7.ai. "We've added even more capabilities and enhanced performance, empowering companies to offer the best possible experiences for both their customers and their agents."
Posted by Veronica Silva Cusi, news correspondent
7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company’s technology helps companies create a personalized, predictive and effortless customer experience across all channels.
Published: Tuesday, May 18, 2021
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