News : 25 Jobs Created at Call Centre
Leicester, UK, August 16, 2014 -- A call centre has opened in the city, creating 25 jobs and with the promise of expansion.
AT Management works mainly with mobile phone companies.
Its call centre in Humberstone Gate was officially opened by Leicester East MP Keith Vaz yesterday.
It is a dream come true for sales director Vimal Prema, who was recruited by the company in May.
He was asked to set up a call centre and chose his home town of Leicester. The 30-year-old came to Leicester aged one when his family, originally from India, fled Uganda.
Vimal said: "It may seem a bit of a cliche but opening this centre really is like a dream come true for me. I grew up in St Matthew's and it was quite rough at the time and it was quite a tough upbringing."
"A lot of people ended up on the wrong side of the law but I always wanted to make something of my life."
He was a pupil at Taylor Road Primary School and the former John Ellis Community College before going on to London's Brunel University where he gained a degree in business management and accounting.
Vimal then gained a masters degree in international finance from Royal Holloway, part of the University of London. Vimal began work as a sales consultant with a call centre in Loughborough.
He so impressed bosses that within 18 months he was promoted to sales team manager. More promotions soon followed and he became responsible for the company's whole sales department.
During this time, his talent was spotted by Andrew McArthur, the founder of AT Management, which has offices in Bristol and Stratford.
Vimal said: "He was doing some consultancy work with the company and he asked if I would come to his company as sales director. He said he wanted me to set up a call centre and it was up to me where that should be as long as it worked."
"I was keen it should be in Leicester. It is my home town and it has great transport links."
There are 20 sales advisers and five managers in the new office and Vimal is hoping to expand this to a total of 60 by the end of the year.
The company is also working to provide training and help to employ four people who have been out of work for more than six months.
Vimal said: "Sometimes, I have to pinch myself and think, is this really happening for me.
"It was also an honour to have Keith Vaz open the offices. He was an inspiration to me when I was growing up."
Posted by Veronica Silva Cusi, news correspondent
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Published: Tuesday, August 19, 2014