San Francisco, CA, USA, March, 2020 -- 2600Hz, a provider of UC and the KAZOO platform, and Xarios Technologies, a developer of telephony applications, have created a strategic partnership to bring the next generation of call center technology and real-time analytics to the telecom market. The companies are collaborating to offer an integration between two products, 2600Hz's Call Center Pro (CCPro) and Xarios Dimensions.
"2600Hz is passionate about building the best next-gen solutions for our customers and by leveraging KAZOO's UCaaS functionality and CPaaS integration capabilities," said 2600Hz COO Patrick Sullivan. Our partnership with Xarios Technologies elevates CCPro's functionality by offering intuitive, in-depth, and customizable analytics that take the call center experience to new levels."
"We are committed to helping our clients be their best, for them to deliver the highest level of customer service possible to their own customers." says Jimmy Lim, VP of Cloud Products at Xarios. "Our partnership with 2600Hz delivers a truly unique and powerful solution to the marketplace, with expert insight and highly visual displays."
Posted by Veronica Silva Cusi, news correspondent
2600Hz's cloud communications platform modernizes how businesses provide services to their customers. KAZOO, the revolutionary, distributed multi-tenant platform, is a thoughtfully engineered mixture of tools built by leaders in the telecom industry and implemented to offer a feature-rich enterprise UCaaS/CPaaS solution. 2600Hz has expanded to offer a full enterprise-PBX as well as a hosted version. For developers building their own telephony apps, 2600Hz offers 300 APIs that give access to the building blocks of the entire platform. Founded in 2010, 2600Hz is a privately owned company.
About Xarios Technologies:
Xarios Technologies designs, develops and supplies a suite of telephony applications to enhance the functionality and usability of leading business telephone systems. The driving force behind Xarios Technologies is to produce applications that are intuitive to use and flexible to deploy so that they can integrate tightly within a customer’s business environment.
Published: Friday, March 6, 2020
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