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News : 270 Jobs on Offer at Sheffield Call Centre

#contactcenterworld, @webhelpuk

Sheffield, UK, Feb, 2021 -- Webhelp wants sales advisers, team leaders and operations managers by the end of April. The jobs will be homeworking initially but could become home and office-based in future and will be working for customers in the retail telecoms sector.

The move will see the number of people employed by Webhelp across its three sites in South Yorkshire increase to 2800.

The French-owned firm operates from Amberley Street in Attercliffe, Nunnery Square in the city centre and in the Dearne Valley.

In December, The Star reported that 190 Attercliffe workers faced redeployment or redundancy in a shakeup that put jobs for online retailer Freemans at risk of being moved to South Africa in spring.

....NOTE - content continues below this message


INVITATION

We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

A spokesman said: "Redeployment was offered to everyone. Those who chose to redeploy are in the process of doing so into existing campaigns. These 270 opportunities are new."

David Turner, UK chief executive, said: "We know the pandemic has hit communities in different ways and the ensuing disruption has left many businesses unable to operate as they once had. People have sadly lost their jobs or face a reduction in the hours they can work.

"As a people first business we look forward to showing that we don’t only offer a job for now, but a genuine career opportunity.

"We strive to ensure our people feel engaged and inspired which is why we actively offer career pathways including the opportunity to gain externally accredited management qualifications through our structured leadership development programme."

#contactcenterworld, @webhelpuk

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thestar.co.uk


About Webhelp:
Company LogoWebhelp is a Paris-based international customer relationship management group.
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Today's Tip of the Day - Auto Attendant Options

Read today's tip or listen to it on podcast.

Published: Tuesday, February 23, 2021

Printer Friendly Version Printer friendly version

2022 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

CCWorld-TV

CCW TV PROGRAMMING

Centralised Healthcare System Managed By The Contact Center - Assistt (Turkey)
Jul 12

About us - in 60 seconds!

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The 17th Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
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