#contactcenterworld, @2ringcx, @Genesys
Bratislava, Slovakia and Sacramento, California July, 2021 -- 2Ring(R) has announced 2Ring Dashboards & Wallboards Connector for Genesys Cloud CX, which is now available on Genesys(R) AppFoundry, a dedicated marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce.
As of today, 2Ring Dashboards & Wallboards is available with Genesys Cloud CX, an all-in-one solution and the world’s leading public cloud contact center platform that helps organizations provide better experiences to their customers and employees. With its robust feature set and open APIs, Genesys Cloud CX is flexible, scalable and built for rapid innovation.
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"Visit 2Ring at AppFoundry, connect your Genesys Cloud CX instance to 2Ring, and check out the powerful real-time reporting capabilities of Dashboards & Wallboards. 2Ring Dashboards & Wallboards Connector for Genesys Cloud CX is a cloud-based subscription, billed by Genesys according to the actual daily usage, and of course, the first 30 days are on us via the Free Trial Option," says Michal Grebac, Director of Strategic Sales & Marketing at 2Ring.
In an increasingly competitive world, 2Ring understands that it’s vital to offer a customer journey in order to retain existing customers and attract new ones. With our seamless integration into Cisco Contact Center & UC technologies you can offer your customers a good experience & enhanced satisfaction
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
Published: Saturday, July 24, 2021
|2.)||Computer Data Services, LLC|
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Whether a customer is running a Call Center business, an IVR system to take phone orders or a voice mail service bureau, he still needs inbound lines and access numbers (DIDs). These lines and DIDs give customers the ability to call in and use the service. Traditionally, these lines and DIDs were obtained through the local telephone company (i.e. Verizon, AT&T or Time Warner) and a company could only purchase numbers with area codes in the region the system resided. With VoIP, this has changed.
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|9.)||Teckinfo Solutions Pvt. Ltd.|
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