News : 30 New Jobs Created as Spark Response Secures New Contract
Sept 18, 2014 -- Gateshead-based eCommerce and contact centre services provider Spark Response has created 30 new jobs after securing a new contract with one a UK energy provider.
The contract will see Spark Response provide telemarketing services to help the energy provider with its customer acquisition strategy.
Dawn Ferris-Lawson, head of Consumer Sales at Spark Response comments "Since July 2013 we've grown our dedicated BT team from a small group of 25 advisors, up to a team of over 90 today.
"The fact that we have been appointed as a contact centre partner to another blue chip organisation is simply down to the focus of the team and levels of business results we've achieved over the last 12 months."
The contract win is one of several for Spark Response in 2014. Spark have been appointed to provide order fulfilment services to Parka London, an emerging fashion brand, and North East brand Oasis Floral Products have also appointed Spark to manage eCommerce fulfilment from their Gateshead based warehouse complex.
Peter Slee, managing director at Spark Response adds "2013/14 has been a transitional year for the business, when we"ve re-entered the hugely competitive telemarketing environment and performed remarkably well from a standing start.
"As we welcome our new clients to Spark we're sure this division will continue to grow and we'll further expand our team."
Posted by Veronica Silva Cusi, news correspondent
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Spark Response is one of the UK's providers of customer contact centre and eCommerce order fulfilment services.
Published: Monday, September 22, 2014