News : 3C Contact Services Announces Spark Health Media as New Client
Vaughan, Ontario, Canada, July 15, 2016 -- 3C Contact Services, a North American provider of contact center solutions for small- and medium-sized businesses, is announcing Spark Health Media as its newest client.
Spark Health Media is a health and wellness company that specializes in weight loss, stress management, anti-aging, and other health products. They offer a variety of professional training seminars that can help people lose weight, lower their risk of diabetes, reduce stress, and resolve insomnia.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
"We are very happy to welcome Spark Health Media as one of 3C Contact Services’ new clients," says Steven Facey, general manager at 3C Contact Services. "As a health and wellness company with a range of products and services, Spark Health Media has a diverse range of customer service needs. We are honoured to have been selected to work alongside them, providing greater service to their customers."
3C Contact Services will be handling phone, email, and live chat support for Spark Health Media, providing multichannel support across a variety of mediums. As Spark Health Media offers their products and services globally, 3C Contact Services will be providing 24/7 support for all of Spark Health Media’s customers.
"Customers for health and wellness businesses require special considerations," Facey explains. "These customers are dealing with health issues, which can mean they need a higher level of service. For some, receiving prompt customer support can be critical, while others may have medical issues that prevent them from using the phone."
"Customer service isn’t passive anymore," Facey concludes. "With customer retention, 3C Contact Services can actively help grow a company’s customer base and increase sales. We will be using our expertise and proven experience to grow Spark Health Media and provide a superior level of service to their customers."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Making It Easy For Customers To Contact You
More Editorial From 3C Contact Services
About 3C Contact Services:
We provide BPO Call Center services.
Published: Monday, July 18, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Content Guru helps organisations to communicate better, enabling them to satisfy the increasing expectations of both customers and colleagues. Our innovative cloud-based technology reduces the cost an...
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
Doxim is a provider of SaaS-based customer engagement solutions for credit unions, community banks and wealth management firms. Doxim’s Customer Engagement Platform helps financial institutions transf...