News : 40 Jobs Saved at NFU Mutual in Northants
East Midlands, UK, Jan 30, 2017 -- Forty-two jobs have been saved at the NFU Mutual claims centre in Wellingborough, Northamptonshire, after being bought by a Yorkshire motor repair management company.
Vizion Network has taken over the claims centre in a move which will see it expand from its head office in The Deep Business Centre in Hull, where it employs 100 people. Vizion says it will take on more than 100 people in the Wellingborough office by the end of the year.
Chris McKie, the company’s managing director, said: "At the moment we have 42 people in Wellingborough using about 20 per cent of the building’s capacity. We expect our team there to increase to about 150 by the end of this year. There is gradual recruitment now and there are conversations going on about how quickly that will progress."
NFU Mutual announced in October 2016 that it would close two of its regional service centres – Cardiff and Wellingborough – as it consolidated its operation.
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Vizion Network saw the opportunity to continue an expansion programme which has seen the company grow from just one member of staff in 2009 to become the biggest tenant at The Deep.
Freya Cross, business and corporate manager at The Deep, said: "Vizion Network’s expansion is great news for the people in Wellingborough who have kept their jobs as a result of the acquisition and for the people in Hull who have helped to build the business.
"Our mission at The Deep Business Centre is to help our tenants become established and then to grow, and Vizion is a spectacular example of what can be achieved. They started with one person in an office of 250 sq ft here and they now have two offices, 100 people and 5,000 sq ft. The latest move underlines their status as a major player in the motor repair industry."
Mr McKie said the Wellingborough office of 15,000 sq ft over three floors will help Vizion Network expand in the midlands and the south with investment in new services and technology.
He said: "Hull will be our primary call centre but the Wellingborough office will support our growth forecast of 18 per cent this year and will also help us introduce additional services including providing replacement vehicles and providing additional services for customers with claims arising from the total loss of their vehicle.
"We already provide a 24/7 service for recovery of stranded vehicles and we plan to do the same with other services. Wellingborough will also be the hub for web-based and app-driven features such as registering claims and transmitting images, helping us to provide drivers with a seamless and less frictional service."
Posted by Veronica Silva Cusi, news correspondent
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About NFU Mutual:
The National Farmers Union Mutual Insurance Society Limited, trading as NFU Mutual, is a UK registered mutual insurance composite.
Published: Thursday, February 2, 2017
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