Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : 40,000 to 50,000 Jobs to be Created in the ICT Sector
Suva, Fiji, Aug 10, 2016 -- The Government is committed to creating between 40,000 to 50,000 direct jobs as part of its long term vision in the Information and Communication sector.
Minister for Trade Faiyaz Koya revealed this while visiting the call centre Mind Pearl in Nasinu.
Koya says there is more potential in the industry once the international business park is developed by Lyndhurst and the Government’s Manufacturing and Services Zone are fully operational in the next few years.
"It is about creating a right necessary conducive environment, words have been shared before that we have a robust infrastructure when it comes to this things."
Fiji has already shown tremendous potential with over 3,000 direct jobs created through the outsourcing operations of ANZ Suva Hub, Centrecom, Pack leader and Mind pearl.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Finding A Workforce Management System
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Thursday, August 11, 2016