News : 50 Jobs Added to Serco Call Centre
Feb. 12, 2014 -- One hundred and sixty jobs plus an additional 50 new full time jobs have been secured at the Serco call centre in Burnie.
The state government funding was announced today by Deputy Premier Bryan Green. Mr Green said the government would provide payroll tax relief each year for three years.
It follows a guarantee from Serco the company would maintain at least 160 full time in Burnie for the next five years.
Mr Green said Serco would begin recruiting new staff as soon as possible.
"Serco is major employer in Burnie and the Government's support will ensure the benefits continue to flow through the community,'' Mr Green said.
"Tasmania is recognised nationally for the quality and reliability of its call centre workforce and low start-up costs.''
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - First Call Completion
More Editorial From Serco
Serco’s Business Process Outsourcing (BPO) capabilities offer middle and back office solutions to public and private sector organizations globally. With a presence in ten countries, 98 locations and a strong workforce of more than 50,000 employees it is among the top 20 global BPO players with onshore, offshore and near shore capabilities in the US, UK, Europe, Middle East, India, Mauritius, Philippines, Guatemala and Australia. With flexibility in designing solutions to suit client requirements, Serco’s BPO capabilities have helped clients to re-engineer processes across industry verticals such as Banking & Financial Services, Travel, Transportation & Hospitality, Healthcare, Logistics, Utility, Retail & Manufacturing, Telecom, IT & Online services, Media, Education and Entertainment. We provide transactional, process and voice support, finance and accounting services, and business transformation consulting, making us strongly placed to provide our customers with a broad range of end-to-end business services.
Published: Friday, February 14, 2014