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News : 50 New Jobs Up for Grabs as Life Insurance Firm Moves to Hull City Centre

#contactcenterworld

Hull, UK, Feb 18, 2019 -- A life insurance business which plans to double its workforce in the coming months has moved to new offices in the centre of Hull.

Global Life Distribution, which trades as Promis Life, currently employs more than 50 people in the city, and is relocating to the refurbished Worx development on the corner of Beverley Road and Spring Bank.

The move to the Worx, joining a host of other new faces at the city centre business complex, comes as Promis Life aims to employ up to 50 new people in the next six months.

Jiin-Wei Ewe, chief sales officer at Promis Life, said: "We looked at other places in Hull and elsewhere and in the end we moved very quickly. We could see what they had done here with the other businesses which have moved in and that made a big difference.


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"We wanted something which is calm, warm and home-like and we have invested in Hull because we have a great sales team and we want them to build careers with us.

"We are going to bring in people who are like-minded and want to achieve the same things as us and we want to double our staff in the next six months on the way to gaining recognition as a leading player in the market."

The move means Worx is now close to capacity, with more than 300 people working in the building.

A major revamp of the building, on Blundell’s Corner, has seen the arrival of safety equipment giant Arco, Springboard children’s nursery and Planet Gym.

In the coming weeks, rock climbing centre Mad Volume Climbing is also expected to open its doors.

Promis Life opened in Hull in January 2015, renting space in George Street from call centre company ResQ.

Paul White, agency director at Garness Jones chartered surveyors, said of the move: "Promis Life didn’t want just another call centre, and there are signs of innovation throughout the office with breakout space, learning and training areas which are open plan to encourage interaction…

"They provide further evidence of the demand from progressive businesses for a high-quality working environment with facilities which can boost productivity by also promoting relaxation.

"The presence within Worx of a children’s nursery and a gym with an indoor climbing centre coming soon all adds to the appeal and it’s no coincidence that demand has been so high."

Worx owners Allenby Commercial bought the building back in 2016.

Georgia Allenby, design and marketing director, said: "Our vision when we bought the building was to adopt the same imaginative approach that we continue to take at our other sites in and around Hull including The Bloc, The Maltings, Paragon Arcade, Hideout Hotel and Danish Buildings.

"We have transformed the exterior of the building with an ongoing landscaping scheme and we have created stylish, independent entrances to each refurbished office."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.hulldailymail.co.uk


Today's Tip of the Day - Training Sweetener

Read today's tip or listen to it on podcast.

Published: Tuesday, February 19, 2019

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2021 Buyers Guide Recording

 
1.) 
ASC

ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.

neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.
PH: +1 917 475 9200

2.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

3.) 
Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
PH: 01789 387900

4.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
PH: +1-773-325-0608

5.) 
Numonix

IXCloud
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.
PH: 561-952-2600

6.) 
Nuxiba Technologies

CenterWare
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.

Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.

Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!

7.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
PH: 3109672003

8.) 
PCS Software

PCS GD
Call recording solution fully integrate to all main pbx solutions.
PH: +55 11 3075-2933

9.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
 

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