News : 55 New Staff for Lithgow Office of State Revenue
Lithgow, NSW, Oct 15, 2014 -- Fifty-five new part-time call centre positions are being filled with the Office of State Revenue (OSR) in Lithgow.
The OSR manages, administers and collects tax and fines revenue on behalf of the State annually.
The office also oversees the administering of grants and other benefits, such as the first home-owner grants, and handles enquiries from the public each year.
In addition, OSR staff assist people experiencing financial hardship by establishing regular pay arrangements to clear unpaid fines.
Call centres focus of decentralisation
For the most vulnerable, the OSR can arrange Work and Development Orders to enable people to enter into non-financial arrangements to resolve outstanding fines, such as drug and alcohol treatment or volunteer work.
Minister for Finance and Services, Dominic Perrottet said a portion of funding allocated for 2014-15 would be used to assist in the expansion of call centre operations in Lithgow as part of the "decentralisation program" that aims to deliver more jobs to regional NSW.
"Already 37 new employees have started work at OSR's Lithgow office and there are another 18 positions still to be filled," Mr Perrottet said.
"The NSW Government is committed to improving services and increasing staff within OSR contact centres, as well as providing employment opportunities for local communities."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Understand Why Customers Buy
Published: Thursday, October 16, 2014