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News : 600-seating Capacity Contact Center Opens in Oro
Cagayan de Oro City, Philippines, September 21, 2016 -- A Cebu-based business process outsourcing (BPO) company with a 600-seating capacity opened in Cagayan de Oro City. Company officials said they are expecting to hire at least 1,300 agents once they start with their operations.
Azpired Philippines opened its facility to media representatives during the company launch on Sunday, September 18.
"The reason why we came to Cagayan de Oro is that there is a lot of availability of talents; presence of skilled and high quality manpower. They are more driven and more serious," said Almira Absin, vice president for operations.
"Cagayan has the best infrastructure based on our research", Absin added.
Azpired Philippines positioned its contact center in one of the most visited night out destination in the city, the Lifestyle District. A number of food shops and entertainment bars open here from noon until the wee hours to accommodate the nightlife of young patrons and visitors - ideal for call center representatives who work mostly at night.
When Azpired Philippines started its operations in Cebu City, the company hired at least seven agents. At present, their Cebu branch has 1,300 agents.
Absin said they have already occupied two floors. Each floor can accommodate 300 agents with shift schedules. She said that by next year, they will add in two more floors with the same seating capacity.
"We offer them not just a job, but we want to offer them a career. We want them to start a career. They will grow faster compared to any other sectors, we have very competitive compensation package. All they need to possess is communication skills, the right attitude, and determination. All these three ingredients will make them successful", Absin said on what the applicant can expect on working for their company.
Azpired Philippines already had plans to expand their operations in this city since last year. American co-founder and chief executive officer, Scott Johnson earlier announced in July 2015 that the company expected to hire a total of 2,000 agents.
The company opening is always welcomed by the City Government as this indicates positive growth and creates job opportunities.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Change
Published: Monday, September 26, 2016