News : 700 New Jobs in Sunderland
Sunderland, UK, March 9, 2016 -- Sunderland call center Parseq is set to create 700 new jobs in the region after announcing plans for a new center.
Following an increase in business from contract wins, the firm, which currently operates from Doxford International Business Park, has pledged to increase its work force and invest a six figure sum in the development of a second centre in the city.
Graham Stein, contact centre managing director at Parseq says: "We have a fantastic team in Sunderland and their hard work and loyalty has created the platform for new contract wins and further employment opportunities in the north east.
"Our people are without question one of our most valuable assets and a main contributor to us retaining 100 per cent of all the clients we acquired with the business back in 2014 in addition to a catalogue new contracts we have introduced since.
"We are delighted to announce our continued investment in Sunderland’s rich workforce and business network."
Chief executive officer, Tony Strong adds: "Parseq’s success is driven by our ability to attract and retain the best talent, to achieve consistent profitable growth, demonstrate operational excellence and putting the customer at the heart of our business."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Voice Mail Timeout!
More Editorial From Parseq
Parseq offers services that cover the full range of Contact Centre Operations, through to a full suite of Finance and Administration processing.
Published: Thursday, March 10, 2016
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...