News : 8x8 Announces Service Launch in the UK and Europe
Jan 30, 2014 -- Provider of cloud-based unified communications services, 8x8 has announced the formal launch of its services in the UK and Europe through recently acquired UK-based Voicenet Solutions, now operating as 8x8 Solutions. The official launch of 8x8 Solutions was conducted on 30 January at an event for channel partners and press in which 8x8 demonstrated its suite of cloud business phone service, unified communications and contact centre services.
8x8 Virtual Office is an alternative to traditional business phone systems that allows users with a broadband connection to be part of a virtual PBX that includes automated attendants, conference bridges, extension to extension dialling and ring groups, in addition to a variety of other business class PBX features. For larger mid-market and distributed enterprises, the 8x8 cloud-based delivery model provides connectivity across multiple global offices and facilities.
8x8 Virtual Contact Centre is a fully integrated, cloud-based call centre service that allows companies to deploy and operate multi-channel contact centres within the Virtual Office infrastructure. Virtual Contact Centre offers features such as skills-based routing, multi-media management, real-time monitoring and reporting, voice recording and logging, historical reporting, Interactive Voice Response, integration with third party CRM and ERP services and contact and case management tools.
Posted by Veronica Silva Cusi, news correspondent
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About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Thursday, January 30, 2014