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#contactcenterworld, @8x8
Campbell, CA, USA,Feb 22, 2021 - 8x8, Inc. (NYSE: EGHT), an integrated cloud communications platform, announced the State of Washington has signed a Participating Addendum with 8x8 under the NASPO ValuePoint Cloud Solutions contract.
Effective immediately, state, local and education (SLED) government agencies in Washington can, in accordance with the requirements of Washington’s Participating Addendum, purchase the 8x8 integrated cloud contact center, voice communications, chat, meetings and Communications Platform as a Service (CPaaS) product directly from 8x8 or 8x8 channel partners. 8x8 partners can guide SLED organizations through a simplified procurement process, reducing friction as they move to the cloud to transform employee and customer engagement.
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"We serve over 800,000 residents in Snohomish and Island counties through 23 community libraries, online services and Library on Wheels, and our vision is that everyone in the community is connected to their library," said Nick Fuchs, Acting Director Technical Services at Sno-Isle Libraries. "Our legacy on-premises Avaya system hampered efforts and was difficult to manage with expensive monthly carrier costs. We look forward to moving our libraries and 500 employees to the 8x8 cloud platform, and enhance communications with the community."
"Transitioning away from legacy, on-premises systems has never been more important for public sector organizations as they drive digital transformation efforts to enhance employee and customer engagement," said John DeLozier, Senior Vice President & Global Channel Chief at 8x8, Inc. "Our latest NASPO ValuePoint contract ensures SLED agencies across the State of Washington can easily work with 8x8 and our channel partners to deploy an integrated cloud contact center and communications product to meet their evolving organizational requirements."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Tuesday, February 23, 2021
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