News : 8x8 Awarded Four New Cloud Communications Patents
San Jose, CA, USA, Oct 19, 2016 -- 8x8, Inc. (NASDAQ:EGHT), a provider of global Enterprise Communications as a Service (ECaaS), announced that it has been awarded four new patents related to its communications technologies that help customers seamlessly connect, communicate and collaborate globally.
The four 8x8 patents issued by the U.S. Patent and Trademark Office (USPTO) are:
United States Patent number 9,401,994 titled, "Conferencing and Meeting Implementations with Advanced Features," was awarded on July 26, 2016. It is a continuation of U.S. patent number 8,817,801 awarded to the company on July 8, 2011.
United States Patent number 9,426,116 titled, "Multiple-Master DNS System," was awarded on August 23, 2016 and is a continuation of patent number 9,294,433, which was awarded on November 2, 2012.
United States Patent number 9,432,519 titled, "Identifying and Processing of Unreturned Calls in IPBX," was awarded on August 30, 2016.
United States Patent number 9,438,736 titled, "Limiting Contact in a Networked Contact Center Environment," was awarded on September 6, 2016 and is a continuation of patent 8,243,913.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"Enterprises everywhere are undergoing a digital transformation that involves not only a shift to cloud-based architectures, but also requires the implementation of smarter, more flexible communications systems that help address the needs of a constantly evolving competitive environment," said Bryan Martin, Chairman and CTO of 8x8. "We've long been committed to innovating with and ahead of our customers to help them meet the evolving and complex needs of that transformation. This focus on innovation, combined with our ongoing business execution is a key reason for our leadership in the unified communications and contact center industries."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Look After Your Agents
More Editorial From 8x8 Inc.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Thursday, October 20, 2016
|Bright Pattern Inc|
Bright Pattern is an effective cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution features enterprise-grade architecture that offers n...
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Genex, part of the IPE Group UK, is an outsourcing provider of customer experience management and trusted by world’s leading brands. We achieve results through transforming our clients' businesses and...
Zappix transforms the user journey during contact center interactions. The cloud-based Zappix Visual IVR On-Demand platform provides a full visual experience for customers, increasing self-service ...