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News : 8x8 Launches Cloud Communications and Contact Center Solutions in Canada

#contactcenterworld, @8x8

Campbell, CA, USA, March 10, 2020 - 8x8, Inc. (NYSE:EGHT), an integrated cloud communications platform, announced that 8x8 X Series and 8x8 Contact Center are now generally available in Canada through direct sales and channel partners. Canadian businesses can now fully benefit from 8x8’s integrated voice, video, chat, contact center and enterprise APIs solutions that are built on an open, modern cloud technology platform.

"As part of 8x8’s global expansion, we are committed to helping Canadian enterprises modernize their communications infrastructure and transform employee experience and customer engagement," said John DeLozier, Senior Vice President & Global Channel Chief at 8x8, Inc. "Our partners are a critical component for enabling this transformation, and are helping companies move away from legacy, on-premises systems to cloud communications and contact center solutions."


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"The demand for cloud communications is rapidly gaining momentum in Canada as organizations look to move away from legacy on-premises based technology," said Danny Rink, CEO at iTel, a national provider of business services, including voice, connectivity, networking, and cloud in British Columbia, Canada. "Adding 8x8 X Series and 8x8 Contact Center to our portfolio will enhance the value proposition we can deliver to companies as they migrate to the cloud."

"As a Trusted Advisor, companies turn to Dialogue Connect for guidance on how to enhance their employee and customer experience efforts," said William Evans, President at Dialogue Connect in Montreal, Canada. "We are thrilled to work with 8x8 as their unique channel model combined with industry-leading cloud communications and contact center solutions will allow us to accelerate business as we help Canadian companies improve productivity and engagement as they adopt modern cloud technologies."

#contactcenterworld, @8x8

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About 8x8 Inc.:
Company Logo8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
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Today's Tip of the Day - Do You Divert Calls Between Offices?

Read today's tip or listen to it on podcast.

Published: Friday, March 13, 2020

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
(read more)

2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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