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News : 8x8 Named a Challenger in Gartner’s 2015 Magic Quadrant
San Jose, CA, USA, Oct 30, 2015 -- 8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications and contact center solutions, announced it has been named a Challenger in Gartner’s Magic Quadrant for Contact Center as a Service, North America* for its Virtual Contact Center (VCC) solution. This recognition comes on the heels of 8x8’s recent position as a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide**.
"8x8 broke new ground with VCC in 2015 and we are extremely proud of our global contact center momentum," said Vik Verma, CEO at 8x8. We believe our latest Gartner placement marks a special milestone for the company, with 8x8 positioned as the only cloud communications provider in both the CCaaS and UCaaS Magic Quadrants."
*Gartner, Magic Quadrant for Contact Center as a Service, North America, Drew Kraus, Steve Blood, Daniel O'Connell, 15 October 2015.
**Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O'Connell, Bern Elliot, 03 September 2015.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
More Editorial From 8x8 Inc.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Monday, November 2, 2015