#contactcenterworld, @8x8, @IDC
Campbell, CA, USA, Feb 24, 2021 -- 8x8, Inc. (NYSE: EGHT), an integrated cloud communications platform, announced it has been named a Leader in the IDC MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment. 8x8 was specifically recognized in the areas of innovation, offering strategy and implementation. 8x8 was also recognized as a Leader in the 2021 IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment.
"Enterprises around the world have an even greater appreciation for communications technologies that improve their ability to be productive and collaborate, inside and outside the traditional walls of their business," said Denise Lund, Research Director, WW Telecom and Unified Communications at IDC. "8x8 was recognized as a Leader in the IDC MarketScape for Worldwide UCaaS Service Providers for Enterprise due to its appeal to large organizations with distributed offices and employees. 8x8 should be considered when needing an integrated, flexible platform, including direct routing for Microsoft Teams and contact center options, that is tailorable to different end user personas that exist across the organization."
"As global organizations advance digital transformation efforts and shift to the cloud, optimizing communications, collaboration and engagement between employees, partners and customers is a top priority," said Dejan Deklich, Chief Product Officer at 8x8, Inc. "We are honored to be recognized as an IDC MarketScape Leader in both reports. This recognition highlights our ongoing commitment in delivering an integrated cloud communications and contact center platform that meets the unique needs of organizations, from SMBs to the enterprise, as they enhance employee and customer experience."
#contactcenterworld, @8x8, @IDC
Posted by Veronica Silva Cusi, news correspondent
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
IDC is a provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.
Published: Thursday, February 25, 2021
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