#contactcenterworld, @8x8, @Gartner_inc
Campbell, CA, USA, Dec 5, 2023 - 8x8, Inc. (NASDAQ: EGHT), an integrated cloud contact center and unified communications platform provider, announced it has been named a Leader in the 2023 Gartner Magic Quadrant for Unified Communications as a Service1. This is the twelfth consecutive year 8x8 has been recognized as a Leader in this report.
"It is an honor to be recognized by Gartner as a Magic Quadrant Leader for the twelfth consecutive year. We believe this is another acknowledgement for our innovation-led strategy to evolve 8x8 into a complete AI-powered communications and customer engagement platform with a thriving ecosystem," said Samuel Wilson, Chief Executive Officer at 8x8, Inc. "Through our commitment to innovation and quality of service, we are seeing success with increasing adoption of multiple products in our portfolio as well as higher customer satisfaction. By delivering the most complete and extensible customer engagement and communications platform, we believe enterprises can significantly enhance employee productivity and customer experience."
8x8 Work, which includes enterprise cloud voice, video meetings, and team chat capabilities, in a single desktop, mobile, or web experience, offers global coverage in 59 countries.
In addition to being named a Leader in the 2023 Gartner Magic Quadrant for Unified Communications as a Service, 8x8 has been recognized for nine consecutive years in the Gartner Magic Quadrant for Contact Center as a Service.
Posted by Veronica Silva Cusi, news correspondent
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Wednesday, December 6, 2023
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