News : 8x8 Powers Communications Platform with New Video Meeting Experience
San Jose, CA, USA, March, 2019 -- 8x8, Inc. (NYSE:EGHT), a cloud provider of voice, video, chat and contact center solutions for users worldwide, announced its new Meetings experience that provides video communication with voice, chat and one-touch conferencing.
The new 8x8 Meetings solution provides a video collaboration platform supporting voice and video on any device on the proven 8x8 cloud-first environment, which is globally scalable with a modern media server architecture built for WebRTC.
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"We use 8x8 Meetings on mobile phones for real time debugging of robots on the production floor. Being able to share, in real time, photos and screenshots with the vendor’s technical support has cut in half the time it takes to get those robots and production back online," said Matt Baker, Corporate IT Project Manager of Mold-Rite Plastics. "Having all of our communications on one platform, integrated into our key systems like Salesforce, is empowering our teams with the right communication tools and the right information. Most importantly, we have this information at the right time to drive faster, more relevant collaboration. We’re looking forward to the many enhancements that are coming to Meetings which we anticipate will bring even greater productivity and collaboration benefits."
Recent market research highlights the importance of a well integrated meetings solution. According to the Gartner "Magic Quadrant for Meetings Solutions,"¹ in the Strategic Planning Assumptions, "By 2022, 65% of meeting solutions users will take advantage of SIP/VoIP-based audio conferencing options embedded in those meeting platforms, up from 20% in 2017." In addition, according to the Gartner "Digital Workplace Applications Primer for 2019"2 report, "Forward-thinking organizations are preferring UCC solutions that foster team-based collaboration through persistent messaging and video meeting services, in addition to baseline enterprise voice services."
"The recent Jitsi acquisition added some of the world’s leading experts in video communications to 8x8’s already deep technical expertise. We are fine-tuning our product integration and are working to ensure the 8x8 Meetings solution offers a feature set that will challenge even the perceived market leaders today," said Dejan Deklich, EVP and Chief Product Officer at 8x8. "We have accelerated our pace of innovation to make certain 8x8 customers always have the best and latest video collaboration capabilities as part of the X Series platform."
Posted by Veronica Silva Cusi, news correspondent
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About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
WebRTC (Web Real-Time Communication) is an API definition drafted by the World Wide Web Consortium (W3C) that supports browser-to-browser applications for voice calling, video chat, and P2P file sharing without the need of either internal or external plugins.
Published: Tuesday, March 19, 2019
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