San Jose, CA, USA, Sept, 2019 -- 8x8, Inc. (NYSE: EGHT), a Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions powered by one global cloud communications platform, announced that 8x8 Video Meetings, a completely reimagined meetings solution, is now available for all new customers and is provided for existing 8x8 customers as part of their service subscriptions for Virtual Office mobile and desktop applications.* 8x8 Video Meetings enables external participants to join meetings directly from their browser without the need to download plugins or software applications.
"The distributed, global, and mobile workforce that makes up today’s digital workplace wants to stay connected and have instant access, regardless of location or device. As a result, forward-thinking organisations are putting a strong emphasis on investing in new communication technologies to prepare for the future of work," said Roopam Jain, Industry Director, Information & Communications Technologies at Frost & Sullivan. "Modern video collaboration is truly disrupting businesses and is the glue that holds the dispersed organisation together, unifying people, processes and technologies. Our research shows that video collaboration has a clear impact on key facets of business, such as accelerating decision making and improving productivity. Companies that don’t embrace video collaboration risk getting left behind."
"Employees are exhausted with clunky meetings experiences that eat minutes out of the day and keep them from being productive," said Dejan Deklich, Chief Product Officer of 8x8. "From scheduling to sign off, the entire process needs to be seamless and intuitive. Unlike other web conferencing services available in the market, 8x8 Video Meetings and 8x8 Meeting Rooms are built to enable easy and productive business collaboration from any device without installing plugins or software. Whether it’s instant screen-sharing, HD video and audio quality or full calendar and directory integrations, the reimagined 8x8 video conferencing solution makes work immersive and effortless."
"8x8 continues to innovate and the new 8x8 meetings experience makes it easier to conduct video meetings with instant join and screen share and an intuitive user experience," said Damian Byrne, Group IT Director at Bionical Solutions Ltd., a UK-based innovator in sales, marketing and patient services for the healthcare industry and an 8x8 Video Meetings early access user. "We’re committed to delivering the best possible customer experience for our clients and this advance from 8x8 is the closest to being there in-person. 8x8 Video Meetings is a big step forward and a key part of our unified communications solution."
Posted by Veronica Silva Cusi, news correspondent
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Tuesday, September 24, 2019
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.