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News : 8x8 Announces New Enhancements to the 8x8 Referral Program

#contactcenterworld, @8x8

Campbell, CA, USA, April 21, 2020 -- 8x8, Inc. (NYSE: EGHT), an integrated cloud communications platform, announced new enhancements to the 8x8 Referral Program that make it easier and faster for individuals to successfully refer 8x8 X Series cloud communications and 8x8 Contact Center solutions to a business or organization.

The 8x8 Referral Program provides a process for individuals, IT consultants, technology advisors and 8x8 customers in the United States, Canada and the United Kingdom to recommend 8x8 solutions. Program participants are eligible for a one-time commission for each business or organization they submit that signs up for an 8x8 solution. Qualifying solutions include 8x8 cloud voice, video, chat and contact center, which are built on an open, modern cloud technology platform.

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INVITATION

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"Many organizations depend on the knowledge and expertise of IT consultants, technology advisors and even their peers as they move to modernize their communications and customer engagement infrastructure," said Homero Salinas, Global Vice President of Commercial Sales at 8x8, Inc. "We invested in making the 8x8 Referral Program easier for these influencers to recommend 8x8 cloud communications and contact center, and help businesses enhance employee and customer experience, especially as they move away from on-premises systems to a mobile, distributed workforce."

The 8x8 Referral Program now offers an enhanced referral portal making it easier for program participants to refer 8x8 solutions, and provides greater visibility on payments, referral status and campaigns.

#contactcenterworld, @8x8

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About 8x8 Inc.:
Company Logo8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
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Today's Tip of the Day - Customer Feedback

Read today's tip or listen to it on podcast.

Published: Friday, April 24, 2020

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2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 

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