JOIN US AND HEAR BEST PRACTICES
At the 2019 NEXT GENERATION Contact Center & Customer Engagement events - Click here to book now
News : 8x8 Receives TechTarget Award for Cloud Communications Solution
San Jose, CA, USA, Jan 24, 2019 -- 8x8, Inc. (NYSE:EGHT), a cloud provider of voice, video, collaboration and contact center solutions, announced it has received a TechTarget Network Innovation award for 8x8 X Series, 8x8’s one cloud solution for business communications and contact center that allows companies to operate at the new speed of business.
TechTarget’s Network Innovation Award program highlights companies that are making significant advances and network innovation in areas such as unified communications, network management, data center networking, and software defined networking. TechTarget recognized 8x8 in its Unified Communications category for combining unified communications and contact center technologies into a single cloud-based platform.
Sponsor message - content continues below this message
2019 '14th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
"We launched 8x8 X Series less than a year ago to help businesses streamline employee collaboration and deliver superior customer experiences. Since then, the feedback and recognition we’ve received about X Series clearly demonstrates that our solution is helping businesses transform the way they communicate," said Hunter Middleton, Global VP of Product Management and Operations at 8x8. "Our team is constantly striving to deliver best-in-class solutions for business communications, and we will continue to focus on enhancing X Series’ capabilities in 2019 and beyond."
In addition to this award, 8x8 recently won Frost & Sullivan’s 2018 North American Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award for 8x8 X Series, and was positioned by Gartner, Inc. as a Challenger in the 2018 "Magic Quadrant for Contact Center as a Service, North America"¹ for the fourth year in a row. 8x8 was also named a Leader in the 2018 Gartner "Magic Quadrant Report for Unified Communications as a Service, Worldwide."2 This marks the seventh consecutive year that 8x8 has been recognized as a Leader
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Printing Telephone & Fax Numbers
More Editorial From 8x8 Inc.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Friday, January 25, 2019
NICE (NASDAQ: NICE), is a worldwide provider of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in re...
CallMiner is a provider of enterprise speech analytics. CallMiner believes that resolution is the fundamental driver of positive customer experiences. With the tagline “Listen to Your Customers, Impro...
Eckoh is a global provider of Secure Payment and Customer Engagement solutions via our Eckoh Experience Portal as well as Third Party Support. We’ve an international client base and offices in the UK ...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...