News : 8x8 Signs Agreement to Acquire Assets from Quality Software Corporation
San Jose, CA, USA, June 4, 2015 -- 8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified communications and contact center solutions, announces the company has agreed to purchase certain assets of privately-held Quality Software Corporation (QSC), a developer of cloud-native management capabilities and analytics, and two affiliated companies—including QSC’s proprietary software and all associated intellectual property. The stock portion will be paid out over four years assuming certain conditions are met. The transaction is subject to customary closing conditions and is expected to close this month.
QSC is a provider in the call center performance and analytics marketplace based in Delray Beach, Florida with a development center in Romania. QSC offers a web-based solution for the cloud, with a set of monitoring capabilities for interactions and a personalized customer experience—including call recording, screen capture, live monitoring, agent evaluations, speech transcription, reporting and detailed analytics. 8x8 plans to unveil a new cloud-quality management product for its Virtual Contact Center solution by the end of 2015. As part of the transaction with QSC, 8x8 intends to hire QSC’s Chief Executive Officer, Ryan Morrissey, as well as the company’s development team in Romania. Morrissey will serve as 8x8’s new Senior Director of Product Strategy, Cloud Quality Management Solutions, and be based at the company’s headquarters in San Jose, California.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
"We are excited to be part of the 8x8 team as the company makes its push into the enterprise and continues to grow in the mid-market," said Ryan Morrissey, CEO at Quality Software Corporation. "Traditionally, the quality management market has been dominated by dated, on-premises solutions, so QSC’s cloud-based innovations bring a new level of flexibility and ease of adoption. Together, we look forward to targeting broader market opportunities in the U.S. and internationally, as well as increasing our engineering capacity in Romania to support major quality management initiatives—with a keen focus on new workgroup and line-of-business solutions for the enterprise."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Check Your Number
More Editorial From 8x8 Inc.
About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
About Quality Software Corporation:
Applied Business Technologies, founded in 2001, has been re-branded as Quality Software Corporation, and is a player in the call recording marketplace.
Published: Monday, June 8, 2015