News : 8x8 Unveils Improved Capabilities for Global Contact Centers
San Jose, CA, USA, March 7, 2016 -- 8x8, Inc. (NASDAQ:EGHT), a provider of Enterprise Communications as a Service (ECaaS), announced improved capabilities for its Virtual Contact Center (VCC) solution that enable enterprises of all sizes to better manage their global contact centers, increasing agent productivity and personalizing every customer interaction.
The new VCC capabilities, with general availability in June 2016, offer a high level of integration and flexibility that enables even the smallest of contact centers to enjoy customer experience and agent productivity benefits.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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About 8x8 Inc.:
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services.
Published: Wednesday, March 9, 2016