News : 90 Jobs at Risk as Staples Confirms Contact Centre Closure
Doncaster, England, June 3, 2015 -- Dozens of Doncaster workers are at risk of losing their jobs, after stationery provider Staples confirmed it will close its Kirk-Sandall based contact-centre later this year.
The Staples Direct contact-centre, which supports the retail, online and ‘Advantage’ wings of the business, will be consolidated with Staples’ other contact-centre in Birmingham.
Around total 90 people currently work at the Doncaster centre, and the number of job losses due to be made as a result of the consolidation is not yet known.
The company has confirmed that ‘some of the roles’ will be transferred to its Birmingham centre, adding it has taken the move in order to ‘stream-line operations’ and ‘improve efficiency’.
A Staples spokesman told the Free Press: "After engaging in productive consultation with our associates, we are consolidating the contact centre in Doncaster into a new contact centre in Birmingham by the end of the year.
They continued: "In addition to transferring some of the roles currently located in Doncaster, we will also be adding new positions to the Birmingham office.
"We will work with impacted associates to find alternative employment wherever possible and thank our teams for all their hard work."
The centre, based in the industrial estate on Sandall Stone Road, is expected to close this Autumn.
The Staples retail branch in Doncaster, based on Wheatley Hall Road, is believed to be safe from closure.
Posted by Veronica Silva Cusi, news correspondent
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The first Staples Office Superstore was opened in May 1986. Thus the concept of the Office Superstore was born: this enabled small firms to buy their office supplies at cheaper prices which had previously been an advantage reserved for large companies only. Staples achieved an annual turnover of over 11 billion US dollars within 15 years.
Published: Thursday, June 4, 2015