News : 999 Warning After Police Call Centre in Plymouth Loses Power
Plymouth, England, July 18, 2017 -- Police have warned people only to call 999 in a real emergency after the city's call centre loses power.
The force is currently experiencing power loss in Plymouth, including its call centre in the city.
A spokesperson said work is underway to restore power, and staff are being transferred to Exeter call centre to help reduce the impact.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
In the meantime, they are asking for the public's help and request that for the time being they are only contacted for 999 emergencies while they have reduced call centre capacity.
All non-emergency crime reports can be reported to email@example.com.
The spokesperson said: "Many smaller enquiries can be answered via Ask NED, the Non-Emergency Directory.
"It is a new service that combines the questions that members of the public have asked with contact details of those that can help.
"Ask NED includes the Ask the Police database and common questions asked of our partner organisations.
"We thank you in advance for your cooperation."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consider The Cell Phone User!
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 200,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Wednesday, July 19, 2017
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of t...
ConSol bridges the gap between governments, corporations institutions and their stakeholders using technology, facility provides efficient services in exchange of valuable information solutions that i...