News : A3BPO Chooses Presence Technology’s Multi-channel Solutions
#contactcenterworld, @cosmocom, @datapulse, @EnghouseInterac
Bogota Colombia, July 26, 2016 -- A3BPO has chosen Presence Technology’s multi-channel solutions to optimize their contact center operation.
The Colombian outsourcing company has chosen Presence´s technology to improve its productivity levels.
A3BPO, Colombian Company focused on outsourcing the critical processes of its clients to simplify their core business, trusted Presence´s solutions to potentiate its contact center operation.
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Posted by Veronica Silva Cusi, news correspondent
Source: Presence Technology
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Enghouse Interactive’s integrated suite of solutions includes multi-channel contact center, self-service, attendant operator consoles and workforce optimization. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements.
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