News : Aavaz Launches SugarOnTop, a PBX Integration Application
San Francisco, June 15, 2016 -- Aavaz, a Los Angeles based provider of integrated voice management solutions, announced the release of SugarOnTop(R), its new PBX application designed to integrate with SugarCRM. It offers a plug and play solution for businesses to truly track and make every call count towards business goals. The appliance complements Aavaz' call center focused hybrid cloud and premise-based dialing solutions for telesales, telemarketing and tele-support, and makes professional call management accessible to the SMB sector.
Reflective of its "out-of-the-box" integration with Sugar, the Aavaz SugarOnTop(R) appliance enables small and medium businesses to make calls like professional call centers for both outbound telesales/marketing and inbound sales/support organizations.
"The Aavaz SugarOnTop appliance is intuitive and user-friendly, which makes it an ideal fit for organizations that want to track all customer voice touch points in a seamless manner," Mark Weitzel, Senior Director of Worldwide Alliances for SugarCRM. "SugarOnTop will be a great addition to our solution providers' arsenal to provide their clientele with industry-leading solutions built on the SugarCRM platform."
Posted by Veronica Silva Cusi, news correspondent
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Aavaz (which means Voice or Song in Indian, Arabic and Persian languages) is a U.S. based division of Tekege Solutions, offering a Cloud Call Center Product Suite featuring enhanced Dialer, IVR and PBX integrated with the business end CRM, Contact, Lead and Ticket management functions. Aavaz brings call center precision to the forefront and call center set up and operational costs to the minimum. With 99% up time, detailed reporting, out-of-the-box functionality, scalability and intelligent user experience specifically catered to the call center world,
Published: Friday, June 17, 2016