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News : Abtran Announced as One of Ireland’s Best Managed Companies
Dublin, Ireland March, 2016 -- Abtran has been named as one of Ireland’s Best Managed companies in the Deloitte Best Managed Companies Awards Programme. The company, which demonstrated superior business performance was recognised at an awards gala dinner in Dublin on 4 March 2016.
The awards event in Dublin’s Convention Centre marked the eighth year of the Deloitte Best Managed Companies awards programme, in association with Barclays Bank Ireland. The awards were attended by over 800 people from the Irish business community.
The Deloitte Best Managed Companies Awards Programme, in association with Barclays Bank Ireland, recognises indigenous Irish companies across Ireland which are operating at the highest levels of business performance.
Commenting on the award, Abtran, CEO, Michael Fitzgerald said: "We are delighted to be recognised with the Deloitte Best Managed company award. This award is testament to our staff and our commitment to delivering service excellence to our customers as we continue to expand our capability both nationally and internationally."
Sasha Wiggins, CEO of Barclays Bank Ireland, said: "Each of the companies being celebrated today have demonstrated their ability to apply best practice management across a wide range of business areas – something we have witnessed first-hand as the lead sponsor of the programme for the third year in a row. It has been a pleasure to mentor and support the management teams of these companies over the past few weeks and months and on behalf of everyone at Barclays, I would like to congratulate them on this wonderful achievement."
Laura Collins, Editorial Management
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Abtran is the largest indigenous business process outsourcer (BPO) in the Irish market. Established in 1997, the company is headquartered in Cork and currently employs in excess of 1,000 staff across multiple business sites. Abtran is focused firmly on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets. The processes that clients choose to outsource to Abtran include sales and customer service, administration, claims and financial processing. Outsourcing these processes to Abtran means our clients can concentrate on their core business objectives The benefit to clients is that value adding activities are performed internally leading to the achievement of organisational goals.
Deloitte Consulting's Customer Operations and Contact Center Transformation practice provides advisory services on all aspects of Customer Interaction and Contact Center strategy, operations, organization, process, and enabling technology topics with a focus on executable insights and shareholder value.
Published: Tuesday, March 15, 2016