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News : Abtran to Create 350 New Jobs in Sligo

#contactcenterworld, @abtranglobal

Sligo, Ireland, June 5, 2018 -- Abtran, Ireland’s home grown Business Process Outsourcing (BPO) provider is creating 350 new jobs in Sligo. The new development forms part of a regional expansion strategy by Abtran in Ireland where the North West region has been selected for the location of a major new operations hub.

The announcement was made by Minister for Business, Enterprise and Innovation, Heather Humphreys T.D., together with Pat Ryan, CEO of Abtran and Julie Sinnamon, CEO of Enterprise Ireland. The development is supported by the Government through Enterprise Ireland.

Abtran is a provider of services in sectors including government, transport, utilities and financial services. Established in 1997, the company marks its 21st anniversary this year.

Abtran already employs over 2,000 people in Cork, Dublin, Kildare and Southern India. The company will base its new regional operations centre in a high-tech facility at Finisklin Business Park in Sligo which will be up and running in Q3 2018.

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Recruitment for the new roles in Sligo has started. For more information on the variety of new roles that will be available or to submit a CV, applicants are invited to email Abtran’s Talent Acquisition Team. Details on Abtran’s Sligo careers Fair and a new jobs page will be announced over the coming weeks.

Minister for Business, Enterprise and Innovation, Heather Humphreys T.D., said:

"This is a tremendous day for Abtran, for Sligo and for the North West. One of the Government’s big priorities is ensuring we have the right conditions and supports in place to encourage job creation in the regions. That’s why I’m delighted to announce this significant investment by Abtran in a new regional hub, which will create 350 jobs in Sligo. The company’s continuous innovation, market leadership and investment in high-quality resources have made this indigenous Irish business deeply competitive. The fact that they have chosen to invest in the North West to serve their business markets both at home and abroad is a testament to the confidence they have in the region and its talented workforce. Ireland will continue to be an acknowledged leader in this sector driven by initiatives like this by Abtran."

Pat Ryan, CEO of Abtran said:

"Ireland will continue to be a key part of the global growth ambitions that we have as Ireland’s largest home grown BPO provider. We also believe it is very important to support national and regional economic development wherever possible through the growth of our operations. We engaged in a detailed process where potential locations were reviewed and assessed in consultation with Enterprise Ireland and IDA Ireland. Based on the skillsets identified for our business needs, we selected the North West region as the location for our new operations hub and we are very pleased to announce these new jobs in Sligo which will complement our overall high quality workforce."

"Our growth plans are underpinned by our high quality of operations together with continued investment in technology and highly skilled people where we are also investing extensively in learning and development and the creation of career advancement opportunities throughout our organisation."

Julie Sinnamon, CEO of Enterprise Ireland said:

"Enterprise Ireland welcomes the announcement of 350 new jobs at Abtran in Sligo and is delighted to support the company’s global ambition. Abtran is a great example of how an Irish business, with a blueprint for services innovation, can successfully accelerate and rapidly scale its business in international markets. The company’s success is underpinned by the value that it offers clients in terms of its knowledge, insight and experience around customer service delivery throughout multiple sectors."
Carlyle Cardinal Ireland (CCI), the Irish private equity fund established by The Carlyle Group (NASDAQ: CG) and Cardinal Capital Group is a major shareholder in Abtran having invested in the company in 2015 to support its growth and development. CCI is the largest equity investment fund in the Irish market.

#contactcenterworld, @abtranglobal

Posted by Veronica Silva Cusi, news correspondent
Source: Abtran


About Abtran:
Company LogoAbtran is the largest indigenous business process outsourcer (BPO) in the Irish market. Established in 1997, the company is headquartered in Cork and currently employs in excess of 1,000 staff across multiple business sites. Abtran is focused firmly on strategic, mutually beneficial partnerships with major corporate and government clients in domestic and international markets. The processes that clients choose to outsource to Abtran include sales and customer service, administration, claims and financial processing. Outsourcing these processes to Abtran means our clients can concentrate on their core business objectives The benefit to clients is that value adding activities are performed internally leading to the achievement of organisational goals.
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