New York, NY, USA, March, 2019 -- Accenture (NYSE:ACN) has been recognized by IBM as a top-performing global partner at the 2019 IBM Beacon Awards ceremony, held recently in San Francisco. For the second year in a row, Accenture Interactive was recognized as the IBM Watson Customer Engagement Partner of the Year.
The award highlights Accenture Interactive’s ability to deliver commerce experiences across all customer touchpoints on a flexible, scalable platform that puts control over experience and commerce in the hands of the business teams.
Each year, the IBM Beacon Awards program recognizes IBM Business Partners that deliver exceptional solutions to drive business value and transform the way clients and industries operate.
"Winning this award two consecutive years is a testament to our ongoing commitment to help our clients create and deliver the best customer experiences – meaningful experiences that improve people’s lives," said Glen Hartman, head of Accenture Interactive, North America. "Our proven track record of leveraging customer data with Watson Customer Engagement is generating highly personalized and relevant experiences for consumers and ultimately driving overall sales results for today’s leading brands."
Posted by Veronica Silva Cusi, news correspondent
Accenture is a global management consulting, technology services and outsourcing company. Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills, and technologies to help clients improve their performance.
With more than 30 years voice research and more than 150 voice patents, IBM is key industry player providing access to data through end-to-end voice integrated solutions. IBM also makes chips for a wide range of devices from the world’’s most powerful computers to the smallest cell phones.
Published: Tuesday, March 12, 2019
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