News : AccessKenya Launches Customer Service App
August 20, 2014 -- AccessKenya Group has launched a mobile service app for smartphones and tablets. The application allows the operator's corporate clients with Apple, Android or Windows Phone devices to manage their services.
The app provides live chat support, one-touch dialing and fully integrated mobile payment options. Through the application AccessKenya seeks to consolidate in one platform its customer services portfolio that includes account management, a contact center and live support, among other useful links.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Keep Cost In Perspective
Published: Friday, August 22, 2014
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success. We bring the omnichannel customer journey together across all applications ...
Mitel is a global provider of enterprise and small business communications solutions and services. The company focuses on blending powerful infrastructure with an intuitive human interface to deliver ...
8x8, Inc. (Nasdaq: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any locati...