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News : Accurate Always Announces Voxida CenterSecure™ Solution
Half Moon Bay, CA April 29th, 2015 -- Accurate Always, Inc., a provider of integrated communications recording and analysis solutions, announced the addition of CenterSecure™ to its Voxida voice and video recording and analysis suite. CenterSecure is designed to capture all user interactions, including files and systems accessed, in the call center or enterprise and provides tools for immediate recall as well as detailed reports.
"This offering builds upon the end-to-end security already deeply embedded in the Voxida software platform that allows supervisors, managers and administrators to access recordings by agent and incident", said Kate Haley, CMO and Cofounder of Accurate Always. "It takes it further than call playback as Voxida now, with a few clicks, can return detailed audit reports on all system and user interactions, with an unprecedented level of detail, per user."
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About Accurate Always:
Accurate Always provides call center recording and communications monitoring.
Published: Friday, May 1, 2015