San Jose, CA, USA, Jan 5, 2022 -- Acqueon, a conversational engagement software company, announced it has appointed Patrick Beyries Chief Product Officer for the company. Since 2005, Acqueon has been innovating proactive customer engagement with platform-agnostic software that connects Contact Center as a Service (CCaaS), Conversational AI, and Communication Platform as a Service (CPaaS), leveraging all three for better communication with customers and better distribution of work to agents and associates.
In this newly created position, Beyries will collaborate closely with the product team, customers, partners, and industry experts to define the future of customer engagement and drive the execution of Acqueon's vision. Beyries comes from SaaS-provider Salesforce where he spent over a decade leading product teams, product strategy and was instrumental in growing the Salesforce Service Cloud product.
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"I am thrilled to have Patrick join Acqueon," said Ashish Koul Acqueon CEO. "His domain expertise and track record will be critical to propel us through our next stage of growth."
"I am excited at Acqueon's unique positioning and immense market opportunity," noted Patrick Beyries. "I am inspired to join the company and the leadership team on their mission to transform customer engagement."
Posted by Veronica Silva Cusi, news correspondent
About Acqueon Technologies Inc.:
Acqueon's AI-driven conversational engagement software enables sales, marketing and service organizations to engage in emotionally connected dialogs with customers via their channel of choice for significantly improved results. The Acqueon suite adds multichannel campaign management, contact center analytics, desktop, and CRM connectors for your contact center software of choice, including Amazon Connect, Cisco, Nice inContact, and Twilio. Acqueon conversational engagement software leverages the Acqueon IQ platform to aggregate data from the various applications, assemble rich customer contexts, and drive next-best-action using powerful statistical and predictive models.
Published: Friday, January 7, 2022