News : Acquire Acquisition of Shore Solutions Diversifies Services
Nov 12, 2014 -- Australian BPO services and offshore contact centre operator Acquire has moved to diversify and expand its range of business processing services with the finalisation of the acquisition of Philippine-based BPO Shore Solutions.
The acquisition by the Melbourne-based Acquire, which operates contact centres primarily in the Philippines capital of Manila, expands the company’s workforce employed by Shore.
Shore, established in 2005 as a consultancy for companies looking to offshore their operations, offers contact centre, BPO, IT and professional services to clients globally, including Australia. Acquire, also established in 2005, provides contact centre and BPO services for a wide range of industries including telecommunications, banking and financial services, insurance, media, education and retail.
Acquire CEO Scott Stavretis told iTWire that the Shore purchase brings in services, particularly back-office functions, that complement Acquire’s primarily contact centre business operating through its six Manila contact centres.
The acquisition adds Shore’s full suite of outsourcing operations for major corporations located across Asia, Australia, the United Kingdom and the United States to Acquire’s primarily contact centre services.
The merger of the two businesses, with Acquire BPO as the group parent company, will see the Shore business continue to operate under its own brand with Stravretis as group CEO.
And, Shore executive directors, Darcy Lalonde and Jonathan Smith, will head up Shore’s contact centre and BPO services business.
"I am extremely pleased that the current executive directors of Shore, Darcy Lalonde and Jonathan Smith, who are both well-respected industry leaders, have committed to the future of Acquire and Shore, leveraging the combined group’s experience.
Posted by Veronica Silva Cusi, news correspondent
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About Acquire Business Process Outsourcing:
Acquire BPO is a global business outsourcer that offers contact center, BPO, marketing and animation services. Our experienced global and local teams, strict compliance to regulatory standards, best-in-class IT practices and infrastructure enable us to provide solutions that give organizations a competitive advantage. With a workforce of 7,000, Acquire services private and publicly listed clients worldwide from 12 facilities in the Philippines, Australia, the US and the Dominican Republic, across a wide range of industries.
About Shore Solutions Inc:
SHORE Solutions was established in 2005 as a consulting business for companies wanting to offshore components of their organizations.
Published: Wednesday, November 12, 2014