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News : Acquisition Broadens Enghouse Networks Product Portfolio

#contactcenterworld

Ottawa and Markham, ON, Canada, May 27, 2019 -- Enghouse Systems Limited (TSX: ENGH) announced that it has successfully completed its acquisition of Espial Group Inc. (TSX: ESP).

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Headquartered in Ottawa, Canada, Espial provides a cloud-based software platform that enables Video Service Providers ("VSPs") or operators to deliver video and entertainment services. Espial's primary solution is a true SaaS cloud-based multi-tenant IP Video platform.

"Espial's TV as a service suite of applications adds a new media and content offering to our Enghouse Networks telecommunications service provider portfolio, enabling our global customers to deliver emerging, next generation IP and 5G network subscriber services," said Stephen Sadler, Chairman & CEO of Enghouse. "We are pleased to welcome Espial's customers, employees and partners to our organization."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca

About Enghouse Systems Limited:
Enghouse Systems Limited is a leading global provider of enterprise software solutions serving a variety of vertical markets. Its strategy is to build a large diverse enterprise software company through strategic acquisitions and managed growth. Enghouse shares are listed on the Toronto Stock Exchange (TSX: ESL).

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More Editorial From Enghouse Systems Limited

Published: Tuesday, May 28, 2019

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2021 Buyers Guide
Get Listed
Messaging Systems

1.)	Amtelco miSecureMessages miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.)

eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

https://www.egain.com/messaging-hub/

3.)

Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.)

Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.